Please find below a selection of FAQs from our students.

Top FAQs: Where is Orchid English?

We have an administrative office in west London. Our teachers go to companies in London and teach classes there.

Top FAQs: Where are the English classes held?

The classes are at your company in London, at your convenience. We cover London tube zones 1-3, please enquire if your company is outside of this.

Top FAQs: Can you guarantee fluency in English after the course?

This is one of our most common FAQs and the most difficult to answer. Language learning is a time consuming process. Please be wary of any training provider who promises to get students of English to “level X” in a particular time because this is impossible. You can read about how our students improved their English and achieved their goals here.

I’d like classes outside my company – is this OK?

Some of our independent clients have classes in a quiet public space such as a hotel coffee lounge. We don’t have our own training space which is why your classes are so reasonably priced.

When can I have English classes?

We come to you at your convenience. This could be during the working day, at lunchtimes or after work.

How often should I have English classes?

Some students have classes several times per week, and some twice per month if they are going through a busy period. We recommend having classes twice per week for fast progress.

When does each course start?

We start your course whenever you are ready! There is no particular term time that we follow.

Can we have group classes as well as private classes?

Yes! We hold group classes at companies. During the free demo class the teacher will check that the needs and levels of all the students are similar enough to be in the same group.

Can I join an existing group class?

We do not hold classes on our own premises. This means that you cannot join an existing group if you are not part of that company.

What qualifications will my English teacher have?

All our English teachers have a CELTA (Cambridge Certificate in English Language Teaching to Adults) or equivalent. This is a very intensive course with a lot of practical class time teaching adults. Additionally, all our teachers have experience in teaching business and general English to professionals.

Do you only provide native English teachers in London?

We work with both native English teachers in London and non-native teachers, the non-native teachers are such a high level they could fool us into thinking they are native speakers!

What if I don’t like the teacher? 

We are sure you will like your English teacher and you will meet him or her at your free demo before you commit to classes. If you decide your teacher isn’t for you as time goes on, we will try to mediate and solve any problems. It may be a communication problem that we can help with. If the problem can’t be resolved we can send you a different English teacher.

How can I pay?

Before your course starts we will agree how many classes you would like to pay for in advance. Most clients pay for 10 or 20 classes in advance. We accept bank transfers, and we can provide receipts of payment if necessary. Your demonstration class is free and you can see our prices here.

Do you teach children?

We don’t teach children because this requires a completely different qualification to teach English, and different teaching methods. If you are looking for classes for your child, please make sure the provider adheres to strict child safety checks and procedures.

More FAQs

If none of the above answered your question, please give us a call or get in touch through the contact form.

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